CHALLENGE #2 : B2B Services
Docaposte, a subsidiary of La Poste group, and CFI group (Compagnie Française d’Informatique) support the transformation of small, medium and large companies with digital and IT solutions that improve operational efficiency and create value.
Through this challenge, they aim to identify responsible and trustful digital services to support the internal transformation of companies improving customers as well as employees’ experience.
As a leader in digital trust in France and a subsidiary of La Poste group, Docaposte helps private companies and public institutions to operate their digital transformation.
Docaposte has more than 23,000 corporate and government customers, 6,400 employees in nearly 70 sites in France and abroad, and generated €750 million in revenue by 2021.
Docaposte is a leader and reference in digital solutions (voting, electronic registered mails, electronic signatures, digital archiving, etc.) and a leading operator of healthcare data in France, with over 45 million medical records. Docaposte is eIDAS qualified for its complete range of digital trust services.
Through its subsidiary Maileva, Docapost provides VSEs and SMEs with turnkey, easy-to-use solutions and dedicated support to help them gain operational efficiency and create value for their business.
« Guaranteeing a responsible digital environment, based on ethical values and trust, is our raison d’être. »
Olivier Vallet, CEO
Founded in 1981, CFI, Compagnie Française d’Informatique, is today a specialized French integrator, organized by areas of expertise and more particularly in the fields of education, health, retail, smart city, and smart office.
CFI offers private companies and local authorities support for the evolution of their information systems through the implementation of adapted technological solutions by integrating the innovations proposed by specialized partner ecosystems.
Constant technological monitoring allows us to provide answers to the problems posed by a professional environment in perpetual change, particularly in the management and security of data.
The organization and solid partnerships that CFI has developed over many years in France, combining the know-how of manufacturers, editors, and expert service providers, are assets that are recognized by both these ecosystems and their clients.
« Listening, accompanying, integrating to evolve together in a digitalized world.»
Thierry Clabault, DGA
Today, La Poste has more than 1.2 million active business customers (VSEs and self-employed entrepreneurs) for whom it offers a range of services that make their lives easier.
In its strategic plan “La Poste 2030”, professionals are a highly strategic and priority market that needs to be better served. To meet this ambition, La Poste Group has set up the specific program for professionals. This is a cross-functional plan that brings together La Poste, La Banque Postale, CNP Insurance, La Poste Mobile, Geopost and Docaposte. Its goal is to identify and synchronize all projects and marketing initiatives for the benefit of professionals.